applebone | ITIL® 4 / 2011
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ITIL® 4 / 2011

ITIL® 4 / 2011

ITIL® V4 is a framework for identifying and defining the business processes in an IT organization. Each company has the goal of maximizing its profit and learning from past mistakes. Continuous but market-driven improvement is the basis of a process-oriented approach in a company.

We train you in ITIL® 4 and ITIL® 2011 and certify you. With ITIL® you have a solid basis for building and optimizing your IT organization. Our highly experienced instructors will create a reference to the current situation in each company and will give you an even closer understanding of the subject matter through practical examples.

For whom is ITIL® Workshop suitable

PRINCE2 Agile™ is suitable for:

– IT managers

– IT Administrators

– Project Manager

– Team Manager

– Heads and employees of project and program management offices

After the workshop, you will receive an international certificate from PEAPLECERT, which we will organise for you in a pleasant manner with our partner ATO.

We guarantee you a lot of fun in our workshop and a lot of knowledge transfer in ITIL® framework. Let us advise you and give us a call. We will support you in successfully mastering this task. Talk to us and be successful. With applebone.