In hospitals, efficient and high quality patient care is of paramount importance. Applebone GmbH is dedicated to improving healthcare services through the use of best service management practices. Here, our subject matter experts work together in hospitals to develop innovative solutions, overcome challenges and establish best practices.

We also explore the role of service management in supporting digital transformation in healthcare. We discuss the integration of telemedicine, the use of artificial intelligence and machine learning, the introduction of applications to reduce the workload of carers to improve diagnosis and treatment processes.